Dr. Susan Resnick-West

Dr. Susan Resnick-Dr. Susan Resnik-WestWest specializes in organizational change and effectiveness. Her current research focuses on communication mechanisms to deal with the complex, multistakeholder problems of integrating corporate responsibility and sustainability. She is a member of Economic, Social and Environmental Sustainability, Designing Organizations for the Triple Bottom Line, a university-wide research consortium.

Dr. West teaches graduate courses in Communicating Strategy and Change, Communication Leadership in the Entertainment Industry, Leading and Communicating Change in Global Organizations and Communicating Corporate Social Responsibility.

She joined USC Annenberg in fall 2008 from the USC Marshall School of Business’ Center for Effective Organizations where her research focused on employee development and evaluation to enable strategic change.

Dr. West has been an active consultant to a wide variety of organizations including among others Asian Development Bank, Alliance for Redesigning Government, Barclay’s Global Investors, Cedars Sinai, Chevron, Dream Works, Hospital Council of Southern California, Hitachi Data Systems, Invisible Children, Northrop Grumman, Price Waterhouse Coopers, San Diego Union-Tribune, University of Iowa, US Department of the Navy, Westin Hotels and Xerox.

Dr. West has held management positions in the public and private sector and received research grants from the Association of Quality and Participation and Goal QPC. She obtained her B. A. and Ph.D. from UCLA.